SYLVIA ELIAS
Office Management Skills is an ILM Recognised programme of learning, created and delivered by Spearhead Gulf LLC (Spearhead Training). This programme helps delegates to clearly understand how today's offices can be run more efficiently and effectively. By exploring and developing management, leadership, communication, planning and organizing, recruitment and delegation skills, office managers & senior level administrators will learn how to significantly enhance their internal business processes.
Skills / Knowledge
- Communication & Interpersonal Skills
- Management
- Conflict Management & Delegation
- Leadership Skills
- Planning & Organizing Skills
- Problem Solving & Decision-Making
Issued on
November 5, 2024
Expires on
Does not expire
Earning Criteria
Optional
The ability to administratively manage an office effectively.
An understanding of the roles and responsibilities of an Office Manager.
An understanding of the necessary leadership skills to manage a diverse team.
An awareness of different personalities and ways of effectively communicating with them, motivating them, and empowering them
Examined recruitment procedures to identify the competencies required for particular positions within the organization.