SOPHIE JAMES
This qualification is for those who are looking to take their first step into line management or already have some management responsibilities. The Diploma helps to build and develop new skills to support growth in a management career. (Ofqual Qualification Number: 601/3240/1 and ILM Qualification Number 8621-31)
Skills / Knowledge
- Action Planning
- Business Improvement
- Conflict Management
- Identify Development Needs
- Innovate
- Manage People
- Managing Risk
Issued on
December 19, 2024
Expires on
Does not expire
Earning Criteria
Required
This person has developed knowledge of personal and professional development, identifying personal development needs, action planning, practical team management skills, the theories that support people management, and key principles of leadership and business operations.
This person has developed additional knowledge and skills which may include managing performance, developing people, innovation, procurement, conflict management, change implementation, continuity planning, supporting remote teams, project participation, networking, managing physical resources, quality audits, managing budgets, manage business risk, recruitment and redundancy.
This person has developed additional knowledge and skills which may include chairing meetings, buddying, business improvement, negotiation, giving presentations, implementing information systems, resolving customer problems, complaints management, interpreting customer feedback, employee rights and responsibilities, developing operational plans, discipline, workplace health and safety and managing events.
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