Level 3 Diploma in Leadership & Management - (8600-31)

This person has developed knowledge and skills in ten or more optional topic areas such as planning work, presentations, giving briefings, motivating others, developing self, discipline, recruitment, staff induction, training, coaching, quality management, delegating, leading meetings, marketing, developing relationships, mentoring and mental health.

This person has developed additional skills which may include problem solving, innovation, change, creativity, business writing, contract management, incident management, security, service operations, environmental issues, procurement, project management, performance management, budgeting, resource efficiency, conflict management, stress management, negotiation, networking, information systems and managing remote workers.

This person has developed additional knowledge and skills which may include self-development, improving team performance, monitoring work, team development, customer service, legal guidelines, diversity, stakeholder communication, enterprise awareness, setting objectives, collecting and using data, waste management, health and safety, selling, leading complex activities, managing risk and financial management.