Paula Gómez
GetLead is an ILM Recognised programme of learning, created and delivered by TSW for Managers at Getronics. The programme aims to develop knowledge and skills by providing the theory of management techniques, encourage practice and develop ways to apply the new skills in the workplace.
Skills / Knowledge
- Management
- Coaching
- Leadership
Issued on
January 3, 2025
Expires on
Does not expire
Earning Criteria
Optional
Identified and practiced ways to communicate more effectively to create greater levels of clarity and understanding.
Understood and practiced using a structured approach to recruitment selection.
Applied tools and techniques for effective time management working with their own schedule and workload to make best use of time and to provide a focus on those things that add the greatest value.
Learned and practiced having difficult conversations and manage conflict to ensure positive outcomes wherever possible.
Understood Getronics’ core value of customer service and developed a framework to identify the requirements and expectations of their customer base to create the highest perception of value of the products and services provided.