Rebecca Botterell
The EA Advanced Business Skills Programme is an ILM Recognised Programme of learning, created and delivered by Global PA Association & Training. The programme will develop the business skills, knowledge and capabilities of EAs working at C-Suite level. It will focus on understanding key business issues and topics that challenge today’s Leaders and how EAs can actively increase their business support. The programme will develop Executive Assistants leadership and management potential.
Skills / Knowledge
- Change management
- Coaching
- Communication skills
- Leadership
- Management
- Mentoring
- Strategy and planning
- Presentation skills
Issued on
August 12, 2024
Expires on
Does not expire
Earning Criteria
Required
Assessed their current EA leadership capabilities in business management, strategy and planning and developed further skills to advance their EA profile within the workplace.
Developed their understanding of the role of HR in organisations and its alignment with the strategic goals of Senior Management. Responsibilities of HR include managing employees, performance management, legal issues, recruitment, training, coaching, and mentoring.
Advanced their knowledge of management skills, sales and marketing methodology, theories and practices and their application within a business.
Increased their knowledge of communicating in a diverse world, the art of listening, cross-cultural communication, behaviour styles, influencing skills, business etiquette, customer service and presentation skills.
Reviewed their understanding of changes to workforce practices, the impact of hybrid working on organisations, the latest technological advances, and how to manage wellbeing in a fast-paced working world.