Sergio Contreras Aguilar
This qualification is for those who currently have management responsibilities but have not completed any formal training. The Award supports the development of core leadership abilities in areas such as setting targets and managing the achievement of team objectives. It is also an ideal qualification to develop practising team leaders who are seeking to move up to the next level of management. (Ofqual Qualification Number: 600/5934/5 and ILM Qualification Number 8600-11)
Skills / Knowledge
- Building Relationships
- Delegation
- Engaging Teams
- Innovation
- Lead Meetings
- Monitor Quality
- Motivating Employess
- Recruitment
- Self Development
- Work Planning
Issued on
March 18, 2025
Expires on
Does not expire
Earning Criteria
Required
This person has successfully completed all components of the qualification and developed knowledge and skills in two or more optional topic areas such as planning work, presentations, giving briefings, motivating others, developing self, discipline, recruitment, staff induction, training, coaching, quality management, delegating, leading meetings, marketing, developing relationships, mentoring and mental health.
This person has developed additional knowledge and skills which may include problem solving, innovation, change, creativity, customer service, business writing, contract management, incident management, security, service operations, environmental issues, procurement, project management, health and safety, performance management, budgeting, resource efficiency, conflict management, stress management, negotiation, networking, information systems and managing remote workers.
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CUSTOMER SERVICE MANAGEMENT TRAINEE LEADERSHIP MANAGEMENT PROGRAM LEADERSHIP DEVELOPMENT MANAGER
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