Level 5 Certificate in Leadership & Management (8607-52)

This person has focused on several work-related areas which may include managing improvements, making a financial case, developing critical thinking, leading innovation, developing individuals, managing stress, managing conflict, organisational culture and ethics, customer relations, and implementing workplace projects.

This person has developed additional knowledge and skills which may include resource management, recruitment, information management, work analysis, using statistics, facilities management, leading teams, giving presentations, lean methodologies, environmental performance, managing remote workers, partnership working, organisational governance, information management, coaching, mentoring, and managing mental health.

This person has developed additional knowledge and skills which may include leading a complex activity, equality and diversity, managing risk, delegating authority, developing people, developing leadership styles, financial management, health and safety, marketing, team motivation, problem solving, change management, organisational culture, financial statements, budget planning, marketplace economics, mental toughness and operations research.