Level 3 Diploma in Management - 8621-31

This person has developed knowledge of personal and professional development, identifying personal development needs, action planning, practical team management skills, the theories that support people management, and key principles of leadership and business operations.

This person has developed additional knowledge and skills which may include managing performance, developing people, innovation, procurement, conflict management, change implementation, continuity planning, supporting remote teams, project participation, networking, managing physical resources, quality audits, managing budgets, manage business risk, recruitment and redundancy.

This person has developed additional knowledge and skills which may include chairing meetings, buddying, business improvement, negotiation, giving presentations, implementing information systems, resolving customer problems, complaints management, interpreting customer feedback, employee rights and responsibilities, developing operational plans, discipline, workplace health and safety and managing events.