JESSICA DURSTON
The holder of this credential has completed a leadership and management programme by Hanson Wade Group. The programme has been validated by ILM against a set of global quality measures and approved as ‘ILM Recognised’. This individual has learnt key models to enhance communication; how to use practical tools to develop team members; coaching skills; how to use the SAID model to give feedback and deal with challenging conversations and the key elements of employment law and HR processes.
Skills / Knowledge
- Building Relationships
- Communication
- Constructive Feedback
- Management
- Relationship Management
- Staff Development
Issued on
August 21, 2024
Expires on
Does not expire
Earning Criteria
Optional
Completed a learning programme which is approved as ‘ILM Recognised’
Gained professional experience in a workplace setting directly related to the learning programme