ILM
5 Core: Manager Essentials
The holder of this credential has completed a leadership and management programme in the 5 core people management skills delivered by Hermes Parcelnet Ltd t/a Evri. The programme equips participants with the skills and knowledge needed to support managers in leading their teams effectively. Participants gain key people management skills, along with ...
5 Ops - Management Development
The holder of this credential has completed a leadership and management programme in reviewing, engaging, coaching, recruiting and planning delivered by Hermes Parcelnet Limited (trading as Evri). The programme covers the knowledge required to manage and lead a team to success. This individual has learnt to manage people confidently and competently ...5 Star Customer Service
5 Star Customer Service is an ILM Recognised programme of learning, created and delivered by People-Centric for Managers and Employees. The programme aims to develop knowledge and skills by training learners in practicing 5 Star Customer Service.9308-12 Level 3 End-point Assessment for Team Leader/Supervisor
This apprenticeship is designed for first-line managers such as Supervisors, Team Leaders, Project Officers and Shift Supervisors who work in the private, public or third sector. The qualification is suitable for first-line managers in all sizes of organisation with operational/project responsibilities or responsibility for managing a team to deliver ...
9308-22 Level 3 End-point Assessment for Team Leader/Supervisor
This apprenticeship is designed for first-line managers such as Supervisors, Team Leaders, Project Officers and Shift Supervisors who work in the private, public or third sector. This apprenticeship standard is suitable for first-line managers in all sizes of organisation with operational/project responsibilities or responsibility for managing a ...
9308-33 Level 3 End-point Assessment for Team Leader
The person has met the criteria for each component of the End-point Assessment for the Team Leader apprenticeship standard (City & Guilds code: 9308-33)
9309-12 Level 5 Operations / Departmental Manager
This apprenticeship is designed for middle managers such as Operations Manager, Regional Manager, Divisional Manager, Department Manager and other specialist managers who work in the private, public or third sector. The qualification is suitable for middle managers in all sizes of organisation with operational/project responsibilities or responsibility ...9309-22 Level 5 End-point Assessment for Operations /Departmental Manager
This apprenticeship is designed for middle managers such as Operations Manager, Regional Manager, Divisional Manager, Departmental Manager and other specialist managers who work in the private, public or third sector. This apprenticeship is suitable for middle managers in all sizes of organisation with operational/project responsibilities or responsibility ...
9310-12 Level 6 Chartered Manager Degree
This apprenticeship is designed for managers who are responsible for overseeing people, projects and operations delivering long term organisational success. They are typically able to deliver impact combined with commitment to continual learning and development to achieve the professional recognition of their ability. (ILM Reference 9310)
9311-12 Level 7 Senior Leader Masters Degree
This apprenticeship is for people with senior management responsibility. They are responsible for providing a clear purpose to deliver results, driving strategic intent and identifying longer-term opportunities and risks. They are responsible for developing ethical, innovative and supportive cultures. (ILM Reference 9311)